TITLE:           Sr. AWS Cloud Systems Engineer

WHY JOIN LOANME?

The Sr. AWS Cloud Systems Engineer role is accountable for the enhancements and on-going support of LoanMe Inc.’s enterprise-scale Cloud based technologies and instances. This includes hardware, software, network in operation and expansion as business growth requires. The position will ensure adherence to policies and controls in systems management; monitoring for optimal systems performance/response times, maintenance, capacity utilization and maintenance management of environments for operations; and provide direction and support to other team members in projects and operations support tasks.

The role includes ongoing oversight of systems in our AWS Cloud and micro-services and small on premise environments, assessment and resolution of reoccurring problems for continuous improvement and services quality. You will assess business and technical requirements and provide recommendations, estimates, design, and have the skill level to implement and manage. The position requires strong collaboration skills and effectively works with a wide range of internal IT groups, third party providers of services, contractors, and business departments in solutions development, projects, and problem resolution.

This is a hands-on technical role, as such, you will be accountable for enhancing and maintaining all Cloud environments, and collaborate with other IT and business teams for systems in micro-services and integrated processes, data repositories, and related services. This includes design, installing, diagnosing, repairing, maintaining, and upgrading our AWS Cloud environment to ensure optimal price/performance and operational excellence. We are seeking a Cloud Solutions Engineer with strong systems administration skill, understands and has worked in a Dev/Ops capacity. Other required attributes include broad technical expertise, an individual who is highly motivated, self-directed, and works independently as well as highly effective in team collaboration. S/He is excited about the opportunity to lead and manage our cloud solutions and systems technologies.

We offer a competitive benefit package including:

* Medical, Dental and Vision coverage-100% Employee cost paid for by LoanMe.

* 401K with generous employer match.

• Analyze technical and business needs, defines/enhances architecture, participate in the delivery of technical solutions to complex business and technical requirements, using cloud platforms.
• Installs and maintains large AWS cloud environment, supports applications and micro-services systems, applications and associated infrastructures; manages and administers a small footprint of on premise infrastructure systems, and other cloud (Azure) environment.
• Troubleshoots issues, works with internal IT teams and vendors in systems operations.
• Manages AWS accounts and associated billing to ensure optimal price/performance in AWS. Maintains and develops procedures and controls, and technical documentation for supported services.
• Provides support to other IT personnel in evaluations, problem resolution and continuous improvement planning and implementation.
• Engages with business departments and third party vendors to determine requirements and develop solutions. Translates business requirements into technical design, develops plans and defines tasks for implementation, and collaborates with IT teams in development of assigned projects.
• Manages LoanMe Inc.’s Cloud environments. Develops utilization and expense forecast and provides monthly reports, including variance of actual utilization and expense to forecast.
• Oversees the proper implementation and integration of web and cloud-based applications, micro-services and other related systems and applications.
• Stays informed of emerging cloud technologies and evaluates the value to the organization’s operations, provides recommendation and plans to adopt.
• Monitors and manages systems, supports other application system’s performance assessments, troubleshooting, and resolving errors.
• Leads ongoing cloud expansion as a specialist and works with internal and external resources.
• Ensures quality of the solutions are robust, scalable and efficient to meet the needs of the business.

• Working level expertise in Technical Systems Engineering and Support best practices and operations management; ability to assess and resolve technical interruptions or problems and/or directly monitoring resolution.

• Highly Proficient in AWS services: API Gateway, Lambda, CloudFormation, EC2, IAM, S3, VPC, etc. Skill level to build and manage the infrastructure.

• Working level experience with Microsoft technologies: .Net Core, Web API, MVC, Windows Services, C#, SQL Server, Defender, etc. Excellent knowledge of RESTful API, API development and advanced Web Services such as WCF and WEB API.

• Experience in the development of multi-tiers software applications. Working level knowledge of application systems design and methodologies.

• Experience and technical expertise working in an Agile environment, supporting Cloud Services Systems, Full stack Application Systems, and third party services.

• Excellent knowledge of Open API, Swagger, REST, JSON, MVC, and services oriented architecture.

• 5-7 years’ experience in a high volume web services and call center 24x7 business operation providing technology support, working with other IT teams (Network, Data Management, Server Computing and Peripherals, Info. Security, etc.).

• 5 years’ IT experience in medium to large company, providing day-to-day level engineering and production systems management of infrastructure (On-prem., Co-location(s), and Cloud based).

• Experience with configuration management & automation.

• Experience using Bitbucket, Jira, Git.

• Must have excellent critical thinking and troubleshooting skills.
• Broad IT operations experience and knowledge.

• 3-5 years’ in a Sr. Systems Engineer role building and supporting Cloud Solutions. Extensive experience with cloud computing and virtualization.

• Amazon AWS services such as EC2, S3, RDS, Lambda and Batch.
• AWS support, operation, scale, and architect to ensure high availability of all systems.
• Experience with Amazon Web Services, preferably with multiple AWS offerings.
• Automating and streamlining standard infrastructure operations.
• Microservice Deployment Process creation, operation, and upgrades.

• Experience configuring and managing a Server-less framework. Experience with Docker.

• 3+ years’ working / leading in an AWS DevOps environment. Designs, configure, deploy, tests, and debugs new and existing cloud infrastructure. Experience and skills in Dev/Ops functions.

• Use of modern project management software such as JIRA to organize projects and track progress.
• •Experience writing code to automate the management of IT/Infrastructure services.
• Knowledge of Information Security best practices, particularly in the context of AWS, develop and manage procedures and controls.
• Shell and Python scripting experience.
• Proven experience with systems planning, security principles, documenting and managing projects, and general system management best practices.
• Must have a good understanding of front end/client side development and troubleshooting and back-end micro services in Lambda architecture.
• Must have a good understanding of connected embedded systems tradeoffs, protocols, etc.
• Ability to handle the most complex issues and possess analytical and problem-solving skills.
• Solutions oriented, Proactive, and Self-Directed. Has a strong passion for “no-interruptions operations” and results oriented approaches.
• Requires attention to detail, pride in delivering excellent service, organization, and high levels of energy and endurance. Works effectively in stressful situations, collaborating with other team members.
• Ability to cross-train and work with other teams as needed.
• Willingness to learn new processes and technologies. Ability to master new skills quickly and apply them to improve processes.
• Superb verbal and written communication skills required.

EDUCATION AND EXPERIENCE:  

Bachelor’s degree in Computer Science, or related: or equivalent college education and work experience.

AWS certification(s) required.

Information Security Certifications highly prefered.

Microsoft Systems Engineer and Systems Administrator Certifications, highly preferred.

OTHER BENEFICIAL SKILLS:

• Experience working with C++, Javascript, Postgres, MS SQL, other code
• Experience with Salesforce integrations
• Experience migrating from traditional data center based operations and architecture to Cloud architecture
• Network engineering or related experience
• Telephone / Call Center systems administration

EQUAL OPPORTUNITY EMPLOYER

LoanMe is proud to be an Equal Employment Opportunity employer. It is our intent to maintain a work environment which is free of harassment, discrimination and retaliation due to age, race religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. Should you require assistance or an accommodation due to a disability, you may contact us at 949-535-7100.